All cards will be charged on the day the order is placed. When paying by credit card be sure to include the card number, expiration date, card verification number (3 digit card verification number found on the back of the card), card member’s name, address and phone number. If orders are mailed in with a catalog order form, payments of cashier’s checks, money orders and institution checks are accepted. On the iCare website, we accept Visa and Mastercard. Online orders typically arrive in 1-3 weeks. One package per quarter is allowed – all packages must be under 30 lbs, including the weight of packaging. Refused packages:Ī 10% restocking fee and all outgoing and return freight charges will be deducted from refunds for all refused packages. Please make sure that the item(s) you ordered are approved and will be accepted at your facility. ICare is not responsible for refused items. Send all returns to Aramark iCare at 3919 East Guasti Road Unit B Ontario CA 91761. Please notify the R&R officer immediately if you receive any defective or damaged items. If an item is found to be defective upon receipt and is returned to us within 30 days, it will be repaired or replaced at no charge. They are covered only by the manufacturer’s warranty. Used or damaged items cannot be returned, exchanged or refunded. of Corrections and Rehab has approved all items in this catalog however, some items in this catalog may not be allowed at every facility. If there is not a direct replacement available or an alternate selection made by the purchaser, we will issue a refund. If the manufacturer has replaced an item with an updated model, we will ship the replacement item in place of the discontinued item. Manufacturers will occasionally discontinue an item. Catalog changes:Īramark reserves the right to make necessary changes for information incorrect in this catalog, and will make sure every effort is made to minimize these occurrences. Specifications are subject to change without notice. We regret any typographical errors or descriptions we may have overlooked. However, many manufacturers make minor changes in design specifications, color, and style during the year. Catalog errors:Įvery effort has been made to show and describe the merchandise in this catalog as accurately as possible. Unless authorized, substitutions and backorders are not allowed.
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